See What Our Patients Have To Say

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  • “Thank you all for your graciousness and care. I would like to thank you for making a painful process endurable, potentially even enjoyable.”

    C.M.

  • “Thank you! My stay at Novus has exceeded my expectations. I would recommend this detox program to anyone.”

    L.W.

  • “I can't put into words the way I felt when I was there, both times. I felt like a failure, and that "these people" can't help me. I'm too far gone, and I'm just another patient passing through. I was wrong. I received compassionate care, and down to earth conversation. There was times I wanted to leave, give up. But people like Ken, and Pam, and Bob, and Karen the cook, were there to talk too when I needed it. If you are serious, and ready to give sobriety a real try, this is the place to begin your journey. I want to thank each and every member of the staff, and mention Lexi, Heather, Ruthie, Ken, Pam, Bob, Karen, Nick, Gregg and Megan, for their unmatched excellence in doing what they do. Thanks for everything.”

    T.

  • “Everyone was caring and knowledgeable. Everyone could not have been nicer or more caring. Better than many resorts I have visited.”

    R.P.

  • “All personnel were top notch dedicated to my success in this program.”

    D.G.

  • “You are all so kind and caring! Thank you for not only saving my life but actually making me think about MY life. XOXO”

    B.K.

  • “After my experience at Novus, god forbid I ever relapse I wouldn’t even consider going anywhere else! Best detox facility in the USA!”

    C.D.

  • “I would recommend Novus to anyone who needed this level of care. Thank you for everything and I will come visit once I am a new sober man!”

    M.R.

  • “The staff was outstanding, very supportive and caring and met all my needs.”

    P.S.

  • “You guys truly made my experience at Novus as comfortable and helpful as possible. Thank you so much, I cannot emphasize that enough.”

    C.D.

  • “Everyone on the staff was great and compassionate throughout my stay.”

    C.N.

  • “Novus is the very best detox facility. Staff is so very caring, competent, always there to answer questions and talk. The use of natural remedies, IV therapy has helped me immensely. I never knew a facility like this existed. Hoping Novus will someday open a rehab facility. I’ve never been healed better!”

    M.F.

  • “Every aspect was professional and the providers were helpful and knowledgeable in their fields of expertise.”

    P.L.

  • “Overall best detox I have ever been to!”

    D.H.

  • “Every staff member was friendly and helpful. My stay was healing and relaxing.”

    K.H.

  • “Thank you for helping me get into a program, I am going to take advantage of this! All the staff made my day awesome!”

    D.R.

  • “Each and every staff member, from nurses to admin to kitchen to techs to housekeeping, literally went out of their way to show personal interest in helping me, listening to me and encouraging my belief in my worth potential.”

    L.A.

  • “I was very impressed with the use of holistic medications as opposed to pharmaceuticals. My stay here was far above what I expected. I know I have to leave but I really don’t want to, thank you for all your help.”

    J.P.

  • “I’m too hard headed to have a breakthrough in 4 days but I would share with everyone that the care and treatment I received here was world-class. I never felt alone or that help wasn’t 2 seconds away. I hope I never need Novus again, but I will go nowhere else if I do. Thank you to all!!””

    L.R.

  • “They cater to any little need to make sure you are as comfortable as can be!! This is the best decision I’ve ever made, choosing my first and last detox center. This place has saved my life and started me on a new journey of sobriety. I have to give so much credit to staff for being so real with me and truly getting me to surrender without being ashamed.”

    K.S.

  • “[At Novus] withdrawal can be managed medically and safely with the most qualified medical staff, as well as other personal problems/needs.”

    C.W.

  • “I cannot express how awesome the entire staff was! Novus goes above and beyond good service. The place is impeccable clean, they strive to meet your every need. The food is awesome. They work to educate you on continued treatment.”

    G.P.

  • “I was thrilled with the compassion and kindness by the entire staff – the encouragement as well!”

    J.S.

  • “Your low pressure and sincere approach to your patient’s progress and well being was truly the difference between Facility and any other treatment facility I have ever experienced. As I told several of your staff, I had been clean for 16 years but relapsed due to surgery. I found the positive approach to the patients very sincere. The constant desire to help us was extremely beneficial to my attitude for recovery. The fact that I was allowed to keep things like my phone and laptop helped tremendously to reduce stress related to my family and business. As a result, my time spent on focusing on my recovery was much more productive; stress-free. The food was great. You have a great staff (All included) that exceeded my expectations at every level. I will highly recommend your facility and philosophy to others.”

    N.P.

  • “You guys are the real thing. Be proud of what you do. You literally changed my life. My advice to other people struggling with addiction: Do NOT detox in a hospital; Novus has everything you need and is a Ritz Carlton compared to a hospital room… not even close.”

    B.S.

  • “I believe that the care provided was the best I’ve ever known. Everything expected of me was easy to accomplish with the help of all staff. Thank you for saving my life!”

    B.B.

  • “Complete absence of judgment. Encouragement and genuine compassion!”

    M.F.

  • “Some professions you expect or demand super human qualities from those who work there. While that expectation may seem unrealistic, every single staff member [at Novus] seemed to surpass the limitations of human nature. I cannot express enough how amazing every staff member is. I don’t believe I would have had the complete 180 turn around, decision wise, at any other facility or with any other staff. Thank you all so much. You will forever be in my heart and on my mind.”

    M.P.

  • “There’s always light in horrible situations even if they don’t go as planned; I love you all.”

    H.W.

  • “This is the place if you need to detox. True compassion, no judgement and a staff that will help you on your path. Novus saved my life. Thank you all!”

    J.S.

  • “[At Novus, I found] anything is possible with the support of people who care about your well-being.”

    G.V.

  • “My mind and body has felt like a million dollars. I haven’t felt like this in 12 years. Thank you so much for taking care of me. If I know somebody that is suffering with addiction I will tell them to come here! Thank you so much Novus.”

    S.B.

  • “Detox made easy. I didn’t want to have to come here for a second time, but there was nowhere else I would go. Flew across the U.S. to be at the best medical detox possible.”

    J.F.

  • “I can only say I cannot imagine a more caring and compassionate team of professionals! They made what could have been a terrible experience not only bearable but comfortable.”

    R.S.

  • “Care was exceptional. I would hands down recommend Novus to ANYONE struggling with addiction.”

    S.S.

  • “I feel Novus is an amazing facility that helped me take the first step towards recovery in the best way possible. I think everyone saved my life here and I am truly forever grateful.”

    A.A.

  • “I was truly amazed at how quickly my time here passed. I was extremely comfortable at all times. Each and every one of the staff members were overly accommodating.”

    F.S.

  • “The living accommodations were extremely comfortable and amenable. Patient’s rights were completely respected. Privacy was also respected. The food served was excellent, and the meals were healthy and served in a timely manner. The nursing staff was both friendly and very professional. The counselors were all extremely friendly, knowledgeable and helpful. More than anyone else, they helped make the stay here as pleasant as possible. Overall, I enjoyed my stay here and feel it will help improve me as a person in a number of ways beyond just overcoming my addiction. I would definitely recommend Novus to others who need help. I now believe alcohol served no good purpose in my life. I have come to realize there are many other positive, healthy alternatives out there.”

    B. B.

  • “A+ they are the best! Always remember you may feel like this is going to be impossible to you but turn it around and say, I’m possible. I love you all at Novus.”

    D.R.

  • “[At Novus, I discovered] there is real help out there and you don’t have to suffer alone.”

    K.B.

  • “Best place ever. They all need to understand how well they (Novus Staff) do. Love them all.”

    E.O.

  • “I couldn’t ask or expect any better!! They are exceptional and go above and beyond what I would ever anticipate a detox facility to offer.”

    B.F.

  • “Novus saved my life and is hands down the greatest, most thorough detox I have ever been to. I will be eternally grateful for everyone and all of the help I received while here. You are all saints among mortals. I generally have love for you all.”

    V.M.

  • “The care is excellent. The staff wants to make you as comfortable as possible and will do anything to help.”

    B.W.

  • “My journey has just begun but without Novus I didn’t think I could make it.”

    C.M.

  • “It really was a great experience. One I shall never forget. It was made so easy for me because I was expecting something gut wrenching and physically painful. God bless you all.”

    B.C.

  • “This is the best detox I have been to because they really care. I couldn’t have asked for a better experience.””

    J.

  • “Best place to detox!”

    C.M.

  • “Detox is a very scary thing and Novus takes it very seriously. They will do everything they can to keep you comfortable. Detoxing at Novus is a walk in the park!”

    F.D.

  • “This is the best of the best, Novus has exceeded expectations. This is very beneficial and well worth the money. Don’t fear coming here, once you’re here you’re in good hands.”

    P.S.

  • “I am very happy I came here for my detox. It was good that Eric and George took charge and got me to arrive here. I am grateful to JJ, Jean and Frances. JJ really has given his all to my care, so have the cooks and nurses. I have been here at Novus for six nights now. I am on the backside of my recovery. I realized I needed more care than just detox to ensure I will not relapse. I legitimately want to stop using prescription drugs now. When I first got here, it was so uncomfortable that in all honesty I probably would have relapsed. Now, I am optimistic that I can do it.”

    C. F.

  • “Love y’all! Thank you for treating me better than family!”

    B.E.

  • “Amazed at the friendliness and attention to patient care. Pleased with 1 on 1 with staff.”

    R.M.

  • “Staff’s professionalism, respect and kindness to patients is unparalleled to none. I would like to extend my most sincere gratitude to all for making my detox process a pleasant experience. I expected/anticipated it would be my worst nightmare.”

    A.M.

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